Brooklyn, New York – A major rescue operation unfolded on Thursday after New York Police Department officers saved a woman who was found sitting on the edge of a high-rise building on Duffield Street.

Police said a 911 call came in at around 1:15 p.m. reporting a woman on a ledge. When officers arrived, they located a distressed 41-year-old woman positioned outside the building.

One officer immediately tried to calm her, saying, “Hi ma’am, please don’t do it,” while the woman cried and responded, “Tell my mom and dad that I love them.”

An officer identified as Nicholas carefully approached and spoke to her, asking permission to move closer before reaching through a glass barrier to hold her arm. He told her, “Listen, we care about you and we don’t want to see you hurt yourself,” adding, “Whatever you are going through, we can fix it. We can try to fix it.”

When she asked about going to hospital care, he reassured her, “I’m positive, we can do whatever you want to do. Anything is better than this.”

As officers maintained contact and continued speaking with her, an Emergency Service Unit team arrived with rappelling equipment. One officer descended onto the ledge beside her after securing lines to the building.

“I told you I was going to come help you,” the ESU officer said. “We can sit here for ten minutes, we can sit here for half an hour—I just want to make sure you are safe. Whatever it is you’re going through, I want to help you. I will personally help you.”

The woman eventually took the officer’s hand, and together with another officer holding her from inside, they guided her back over the barrier to safety.

“Look where we are—we have the best view in the city,” an officer told her as they prepared to move. “We’ll talk to your mom, we’ll get you a new phone. We have you. Come on.”

Emergency services later transported the woman to hospital for evaluation.

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